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Privacy Statement

Updated: 1 July 2010
This page explains eSolia Inc's policy regarding the collection and use of information that can personally identify you. By using our websites you are signifying you are in agreement with this policy.

Information Collection and Use

eSolia collects contact information from customers at several different points on our websites: free trial ordering, online support registration and subscription to news. Collected data is stored securely to prevent unauthorized access.
This information is used to contact the user about the services for which they have expressed interest or are using, and will not be sold, rented or made available to any third party at any time, unless we are required to do so as noted in "Limitation."

Registration and Update

To use our secure websites, users complete registration forms, providing their contact information such as name and email address, as well as unique identifiers such as a username and password.
Users are able to update or correct the personally identifiable information they have provided. If a customer wishes to close their account, a method for removal of such information will be provided or we will remove it when that is not possible.

Ordering

We request information from the user or client during the order process, such as contact and financial information, which is used only for service billing purposes and to fulfill your orders.

Cookies

A "cookie" is a piece of data created by your Internet browser, stored on your hard drive and containing certain information related to your use of our sites. Cookies are only used to store encrypted login information, and are in no way linked to any personally identifiable information using our sites.

Log Files

We use IP addresses, browser type, operating system, referring URLs, page views, and access times to analyze trends, administer the site, track user movements, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Site and Service Updates

We send occasional site and service updates announcements to our customers, for the purposes of smooth service provision and to communicate any issues regarding the service or the customer's account.

Limitation

It is eSolia's policy to respect the privacy of its customers. Therefore we will not monitor, edit or disclose the contents of your personal account unless required to do so by law, in accordance with a judicial or other governmental subpoena, warrant or order, or, in exigent circumstances to act to protect and defend the rights or property of eSolia Inc, or to protect the personal safety of eSolia Inc's customers or the public.

Changes in this Privacy Statement

We reserve the right to modify this privacy statement at any time, but customers will be notified when changes are made.

Contacting eSolia

If you have any questions or concerns regarding this statement, please contact eSolia Inc.:
eSolia Inc.
Sawa Bldg. 6F
Nishi-Shinbashi 2-2-2, Minato-ku, Tokyo 105-0003 Japan
Tel: 03-6273-3510 | Fax: 03-3593-3511
www.esolia.com | www.esolia.co.jp